How do I clear my cookies and cache?

We’re sorry to hear you’re experiencing technical difficulties! An excellent place to start when it comes to troubleshooting IT issues is to clear your cookies and cache. Doing so will remove any older and potentially problematic data from your web browser and will give you a fresh browsing experience. Please follow the relevant guide below depending on your web browser.

Google Chome

The following guide by Google should assist you in clearing your cookies and cache in that web browser:

https://support.google.com/accounts/answer/32050?hl=en&ref_topic=7189049&co=GENIE.Platform%3DDesktop&oco=1

Apple Safari

The following guide by Apple should assist you in clearing your cookies and cache in that web browser:

https://support.apple.com/en-us/HT201265

Microsoft Edge

The following guide by Microsoft should assist you in clearing your cookies and cache in that web browser:

https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Firefox

The following guide by Firefox should assist you in clearing your cookies and cache in that web browser:

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache